Manage deliveries and returns for your eCommerce store, even after purchase
With Business Pro, you can personalise tracking and communications, offer more pick-up points, monitor deliveries and manage returns in one place.
Personalise tracking and communications
Business Pro lets you personalise your tracking page and shipping emails, keeping your eCommerce store’s logo, colours and content consistent even after an order is placed.
A tracking page with your branding
Personalise your tracking page with your eCommerce store’s logo, colours and content. Your customer can check their shipment status on a recognisable page that’s consistent with your store.
You can also add products, promotions and other content to make your tracking page another point of contact with your customer.
Personalise your shipping emails too
Add your logo, content and promotions to the emails that update your customer on their delivery status.
This turns even service communications into a space you can personalise and use to bring your customer back to your eCommerce store.
What you can do with Business Pro
Business Pro brings together the tools to track deliveries, communicate with customers and manage returns.
Personalised tracking
Create a tracking page with your eCommerce store’s logo, colours and content, where your customer can check their shipment status.
Shipping emails
Send delivery updates personalised with your logo, messages and promotions.
Pick-up and drop-off points
Offer your customers a network of over 250,000 pick-up and drop-off points (PUDO), choosing which carriers and services to make available.
Delivery dashboard
Monitor shipments, on-time delivery and carrier performance from a single dashboard.
Returns management
Receive and manage return requests online and track them through to completion.
Returns data
Review the reasons your customers give and see which products are being returned and why.
Over 250,000 pick-up and drop-off points
With Business Pro, you can add a map of over 250,000 pick-up and drop-off points (PUDO) to your eCommerce store.
Your customer chooses their preferred location from those available. You can select which carriers to display and personalise the map with your eCommerce store’s logo and colours.
Monitor on-time delivery and carrier performance
The dashboard shows you how your shipments are progressing and whether each carrier is delivering on time.
You can compare data, monitor deliveries and identify any delays from a single dashboard.
Manage returns online
Your customer can request a return online and give a reason. From the dashboard, you can manage the request and track its status through to completion.
The data collected also lets you see which products are being returned and why.
Connect Business Pro to your eCommerce store
Business Pro can be connected to the leading platforms used for online selling.
Bring Business Pro to your eCommerce store
Find the right plan for you and start managing tracking, communications, deliveries and returns with Business Pro.
